
Frequently
asked questions
These are all the commonly asked questions we have received in our extensive years of event planning
General FAQs
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We expertly handle everything from intimate dinners to large-scale summits. Our portfolio includes conferences, workshops, retreats, networking receptions, private parties, and festivals.
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We have teams in San Francisco, London, and Lisbon, and we plan events across the globe, from New York to Costa Rica and beyond.
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We provide end-to-end event management, covering concept creation, planning, execution, and post-event wrap-up. Our services include venue sourcing, event design, branding, day-of coordination, masterclasses, 1:1 coaching, and strategic consultancy.
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Our Venue Hunts service takes care of all venue research, negotiations, and logistics. You’ll receive a curated shortlist with detailed comparisons, cost breakdowns, and site visit support (virtual or in person), along with expert negotiation guidance.
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That’s what we’re here for! We’ll help you shape the creative direction through guided discovery and ideation sessions.
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Yes, we can work with your preferred vendors, our trusted network, or a mix of both.
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Absolutely. Whether it’s a high-profile international summit or a private dinner for 20, we can adapt to your timeline and scope.
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Yes! We specialize in high-end, bespoke experiences, featuring exclusive venues, tailored design, VIP entertainment, and elevated dining. Sustainable options are available on request.
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Get in touch to arrange a consultation. We’ll explore your goals and begin tailoring an event plan that brings your vision to life.
End-end event planning
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We are a bespoke event planning company, so whatever figure you give us is what we build the event to cost.
Most standard event planning companies have relationships with certain vendors where they get a commission, so they only want to use those vendors, (instead of looking for vendors that are more suited and tailored to the event). These types of event planning companies would contact their vendors and ask them for a quote and then they would tell you how much what you want is going to cost. These companies usually make you sign a contract to say that they can only guarantee that they will be within 25% of whatever your figure is.
Our process is:
First draft of the budget showing the client how much we have allocated to each area and talking them through what level of quality they can expect of this
We rebalance the budget together based on the client's feedback, which produces the second draft of the budget
We then go out to specialist vendors, (some we may already know, some we may secure only for this event) and get quotes to create the 4th draft of the budget. For big spend items, (e.g. catering, AV, etc.) we usually provide the client with three quotes to pick their favorite
We rebalance the budget together based on the client's feedback, which produces the 5th draft of the budget
We then start purchasing things! If something unexpected happens and a cost is higher than we anticipated, (e.g. it transpires there will be a heatwave and we need to rent AC etc.) we would ask the client if they wanted to a.) not do it, b.) go over budget, or c.) take budget from another area. The point is you would never go over budget without knowing in advance and agreeing to it
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Overview
We charge 15% percent of the total event budget with a minimum spend.
Why do you have 2 aspects to your fee?
The purpose of charging a minimum + percentage is that if your budget drops to zero, our time is still covered. And if your budget doubles, we don’t have to keep renegotiating the fee as the event changes and evolves.
How do you work out the minimum spend?
The minimum spend is determined by doing an exploratory call with you and us asking questions that allow us to determine roughly how many hours we think it will take us to plan your event.
We will then present you with 3 levels for the minimum spend in terms of what they include.
Talk me through an example
For simple maths if your budget is $115,000 including our fee and our percentage is 15% and the minimum spend is $10,000 - then you would pay us the minimum spend of $10,000 plus the difference in terms of the percentage. 15% of $100,000 is $15,000, minus the $10,000 minimum spend is $5,000 - so you would pay an additional $5,000 after the event.
Now let’s say your budget is $115,000 including our fee and our percentage is 15% and the minimum spend is $16,000 the you would only pay the minimum spend and no more - as the minimum spend is higher than 15% of the budget.
I’m worried I don’t know how much I’m going to end up paying Shift + Alt Events
Basically we know the minimum, but we don't know the maximum as it depends on what you decide to do.
However we're a relationships business, so we'll never charge you more than the minimum without warning you first and asking you how you would like to proceed. You will have the following example options:
Don't spend more on the event than would take you over our minimum spend 15%
Pay the 15%
You take on some tasks so we keep it at the minimum spend even if the budget goes up
Is it possible to negotiate that some line items in the budget don’t count toward the Shift + Alt Events fee?
The percentage of the total budget isn’t a charge for each line item, it’s a general guide on what to charge for producing the event. You know intuitively that if you were asked to plan a dinner party for $1,000 and one for $100,000 that the latter will be more work.
There are also a lot of line items that aren’t included in a budget, but on aggregate it all works out E.g.:
Guest communications
Budgeting
Payment processing
Speaker management
Guest flow planning
Volunteer management
Production schedules
Setup checklists
Floor plans
That being said, there are always edge case scenarios, so we’re open to discussing it.
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We work with a huge range event budgets from $20,000 to $20,000,000.
Our minimum engagement fee, no matter the size of the event is $5,000 and can range to millions of dollars.
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No problem. Part of what we do is help you shape that vision. We’ll guide you through the process—asking the right questions, understanding your goals, and suggesting creative directions. You don’t need all the answers before we begin.
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Not at all. While we’re fully equipped to run large conferences and summits with thousands of attendees, we also plan smaller, high-touch events like private dinners, executive retreats, and intimate gatherings. We tailor our approach to the size, scope, and goals of your event—big or small.
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We plan events internationally and are comfortable working across time zones, languages, and logistics. Whether your event is in Europe, Asia, the Middle East, or somewhere remote, we can manage the complexity.
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We’re flexible. If you already have vendors you love, we’re happy to work with them. If you’d rather we source and manage everything, we can bring in trusted suppliers from our network. Often, it’s a mix of both.
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We manage the volunteers that the client provides, but we don’t source them. This is because the kind of networks volunteers come from are specific to the client, (e.g. a neuroscience event might have neuroscience grads. As Event Planners, we’re not in these networks).
We can invite them to volunteer on your behalf if you provide emails though!
Venue hunts
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No, we conduct venue searches globally. Whether you need a space in a major city or a remote destination, we leverage our network and research skills to find the best options.
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We source everything from high-end ballrooms and private estates to warehouses, rooftops, outdoor spaces, and unconventional venues. Our search is always customized to your event's needs.
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From exploratory meeting to contract signed the average is 5 weeks and the shortest we’ve done it in is 3 weeks
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Book an exploratory call here
We’ll then send you a quote
Once approved we’ll send you a contract
Once signed we’ll invoice you for the deposit, (which will be 50% of the fee)
Once paid we’ll book the kick off meeting with your venue hunt specialist where we’ll go through your requirements
We’ll reach out to 100 venues
We’ll pick the top 3-5 and put them in a deck
You pick a venue!
We help negotiate the contract
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Somewhere between $1,000 > $5,000 depending on the level of complexity of the search. For example:
Are we required to do in person site visits?
Do you want us to organize you site visits?
Is there a rush?
How hard is what you’re trying to find?
Do you need an above average level of detail to be able to make a decision?
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Absolutely! Let’s discuss in an exploratory call, please contact us here
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Yes, we analyze venue restrictions, including in-house catering and AV requirements, to ensure they align with your needs. If vendor restrictions could impact your budget or logistics, we flag them upfront
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Yes! We can attend site visits on your behalf, provide detailed reports, and even arrange virtual tours so you can evaluate the space remotely.
Event Branding
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Event Branding focuses on creating a consistent visual identity across all event materials—from logos to signage to digital assets. Event Design, on the other hand, includes broader styling guidance like decor, moodboards, and theme direction. Many clients choose to combine both for a fully cohesive experience.
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Absolutely. We can start from scratch or work within your existing guidelines to refresh or extend your brand. Our goal is to ensure every touchpoint feels intentional and aligned, whether we’re building a new identity or adapting a current one.
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No problem. We offer flexible packages that can scale to your needs. Whether you want a full suite of branded assets or just a few key pieces like slide decks and signage, we’ve got you covered.
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Yes. All final deliverables are provided in editable formats (e.g. Adobe, Canva, PowerPoint, or Google Slides, depending on your preference), along with a mini brand guide so your team can stay consistent moving forward.
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The sooner, the better. We recommend beginning the branding process at least 6–8 weeks before your event to allow time for concept development, approvals, and production. However, we can also support tighter timelines when needed.
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We don’t handle physical production directly, but we can prepare all files to print specs and advise on vendor coordination to make the process seamless.
1:1 Coaching
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With our 1:1 coaching, you remain in charge of your event while gaining expert mentorship along the way. Unlike hiring a full-service planner, where tasks are executed for you, we guide you through decision-making, problem-solving, and best practices empowering you to manage the event successfully yourself.
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Yes! We offer checklists, budget templates, vendor negotiation guides, and other professional planning resources to streamline your event management process.
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We support a wide range of events, from corporate conferences and product launches to nonprofit fundraisers and private celebrations. If your event has moving parts that require professional guidance, we can help you navigate the process.
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If you’re responsible for an event and feeling overwhelmed or unsure about key decisions, this service is a great fit. Whether you’re an in-house employee, entrepreneur, or part of a nonprofit team, we provide the expert mentorship needed to ensure your event runs smoothly.